Thank
you for visiting the online home of Executive Travel Associates (ETA), which is a
subsidiary of HRG, the 3rd largest travel management company in the
world and publically traded on the London Exchange. We would be glad to send
additional information either electronically or in hard copy to provide details
about how we can best serve your travel management needs. ETA/HRG offers a rare
combination of size, experience, proactive service, low staff turnover, cutting
edge technology and an understanding of the corporate travel marketplace.
Please
feel free to email
us
to request additional information or to arrange a meeting to discuss our
services in greater detail. Thank you again for your interest.
- Experienced
Staff
- The benefit of having an experienced travel counselor working with your
travel requests cannot be overstated. Our staff averages 18 years of industry
experience and is proactive, friendly, and knowledgeable.
- A
wholly owned subsidiary of the 3rd Largest Travel Management
Company in the world
- This means that we are in the strongest position to work with airline and
hotel contacts in securing benefits on your behalf. We can provide service
locally, nationally and in over 120 countries around the
world.
- Technology
- The technology listed below means that no other Travel Management Company,
regardless of size, offers its clients the same full range of technology.
- ETA/HRGMail
- All itineraries are emailed to travel arrangers each time a reservation is
made or changed, so you always have a current copy.
- Travel
Watch – An
intelligent web enabled reporting tool that enables to securely access data
in order to locate travelers and manage your travel program, anytime,
anywhere.
- BargainFinder
- Each reservation is put through this program that not only identifies
lower fares on the particular flights but also on alternate flights or
routings so you are aware of lower priced options.
- Seatbuster
- This "robot" program automatically re-requests all waitlisted items every
15 minutes all day, every day. This includes airline seat locations and
classes of services. We have a success ratio of nearly 40%!
- Electronic
Quality Control
- Each reservation record is reviewed by our internal, automated quality
control program (QCX) as well as by our quality control supervisor who
ensures that all options have been incorporated in the reservation process
for each trip
- Web-Based
Corporate Reporting
- You have access to all of your management information as it relates to
travel on a 24-7 basis. This allows you to see past history, future
bookings, print duplicate copies of invoices, break travel down by
accounting codes, etc
- Pre-trip
approval, post trip management information
– ETA/HRG can provide the technology needed to manage your travel
program.
- Electronic
Profiles
– ETA/HRG maintains individual information concerning each traveler in a
secure profile system that can be completed either online from our web site or
on paper. All of our quality control checkpoints are based on the information
contained in the individual and corporate profiles.
- On-line
Booking Tool
- We provide a user-friendly online booking engine through our web site for
those who are more comfortable making their own reservations. Complete travel
data is available to your organization regardless of which method is used to
make the reservation.
- We
have offices is over 120 countries
– So we can help you manage your total travel needs almost anywhere in the
world.
- International
Travel Specialists
- We maintain an international desk, staffed with extremely experienced agents
that handle international accounts. We provide security information on the
countries you are visiting, and arrange any supplemental transportation you
may need in foreign countries including translator service, limousine service,
internet access, etc. International travel is generally more detail oriented
with fewer options requiring that each and every detail be addressed.
- Negotiated
Air Rates - Northeast Air Shuttles
- We have taken the financial risk of guaranteeing flight segments in order to
reduce the shuttle rates to both New York and Boston by up to 200 dollars off
the “walk up” fares.
- Airline
Credit for Your Company
- You will automatically be enrolled in the corporate benefits programs of
four major airlines that return soft dollar credits to purchase tickets,
upgrades, VIP club memberships, etc.
- Hotel
Discounts
- We combine the discounts at thousands of properties through our own HRG
Discount Hotel Program with those that we individually negotiate on our
clients' behalf. All hotels are available in our reservation computer and can
be confirmed immediately.
- Fees
– ETA/HRG’s fees are simplified, one charge regardless of the type of ticket,
so your accounting department can easily monitor these charges for accuracy.
ETAHRG provides the following services and most at no additional charge:
- All
hotel & car rental reservations
- Processing
of exchanges and voids
- Comprehensive
accounting research and/or data handoff for airline programs
- Access
to our online management reporting program-Information Bank.
- After-hours
and emergency travel service (after hours and ticketing fees apply)
- Upgrades,
when available on select carriers
- Regular
travel news updates delivered via email


